Terms of Service
These terms govern your use of Datadistill services. We've written them in plain language to be as clear and fair as possible.
By accessing or using Datadistill ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Important Notes
- • These terms apply to all users, including free trial users
- • By uploading documents, you confirm you have the right to do so
- • Commercial use requires an active paid subscription
Datadistill is an AI-powered document processing platform that extracts structured data from financial documents including bank statements, invoices, and receipts.
What We Provide
- AI-powered data extraction from uploaded documents
- RESTful API for programmatic access
- Web dashboard for document management
- Webhook integrations for real-time notifications
- Customer support and documentation
Service Availability
We strive to maintain 99.9% uptime, but we cannot guarantee uninterrupted service. We may occasionally:
- Perform scheduled maintenance (with advance notice)
- Update our AI models to improve accuracy
- Temporarily suspend service for security reasons
Account Registration
To use our service, you must create an account by providing accurate information:
- Provide a valid email address
- Create a secure password
- Be at least 18 years old or have legal capacity
- Represent a legitimate business entity if using commercial features
Your Responsibilities
- Keep your account credentials secure and confidential
- Notify us immediately of any unauthorized access
- Use the service only for lawful purposes
- Comply with all applicable laws and regulations
- Respect the rights of others and their data
You may use our service for legitimate business purposes related to document processing. The following activities are strictly prohibited:
Prohibited Activities
- Processing documents you don't own or have rights to
- Attempting to reverse engineer our AI models
- Using the service for illegal activities
- Attempting to bypass rate limits or usage restrictions
Encouraged Uses
- Business document processing and automation
- Accounting and bookkeeping workflows
- Expense management and reporting
- Integration with existing business systems
Consequences of Misuse
Violation of these terms may result in immediate suspension or termination of your account. We reserve the right to investigate suspicious activity and cooperate with law enforcement when necessary.
Subscription Plans
We offer several subscription tiers with different usage limits and features:
- Free Trial: 14 days with 10 document credits
- Starter: $9/month for 50 documents
- Professional: $49/month for 500 documents
- Enterprise: $199/month for unlimited documents
Billing and Payments
- All payments are processed securely through Stripe
- Subscriptions renew automatically unless cancelled
- Failed payments result in service suspension after 7 days
- Prices include all applicable taxes where required
Refund Policy
We offer the following refund options:
- Full refund within 30 days for annual subscriptions
- Pro-rated refunds for downgrades within billing period
- No refunds for partially used monthly subscriptions
- Refunds processed within 5-10 business days
Your Content
You retain all rights to the documents and data you upload to our service:
- You own all documents you upload
- You control access to your extracted data
- You grant us limited license to process documents for service delivery
- This license terminates when documents are deleted
Our Service
All aspects of our service remain our property:
- AI models, algorithms, and processing technology
- API, website, and dashboard interfaces
- Documentation, guides, and support materials
- Trademarks, logos, and brand elements
Voluntary Cancellation
You may cancel your account at any time:
- Cancel through your dashboard settings
- Service continues until end of billing period
- All data deleted 30 days after cancellation
- Download your data before cancellation
Termination by Us
We may terminate accounts in these situations:
- Violation of these terms or acceptable use policy
- Suspected fraudulent or illegal activity
- Non-payment after grace period
- Extended inactivity (over 12 months)
Data Retention After Termination
Upon termination, we will delete all your documents and extracted data within 30 days. We may retain anonymized usage statistics and billing records as required by law.
While we strive to provide accurate and reliable service, we cannot guarantee perfection. Our liability is limited as follows:
- Total liability limited to amounts paid in the 12 months prior to the claim
- No liability for indirect, consequential, or punitive damages
- Service provided "as is" without warranties beyond those required by law
- You remain responsible for verifying extracted data accuracy
We may update these terms from time to time to reflect changes in our service or legal requirements:
- Major changes require 30 days advance notice
- Minor updates take effect immediately
- Continued use constitutes acceptance of new terms
- Historical versions available upon request
If you have questions about these Terms of Service, please contact us:
We'll respond to legal inquiries within 5 business days and support requests within 24 hours.
Related Documents
Learn more about how we protect your data and respect your privacy.